Small restaurants don’t offer a great customer experience in return for a 5-star rating or an amazing review on Google or Zomato. They offer a great customer experience because they care.
People aren’t seeing Zomato as a food delivery app. What is the reason behind it? Their image as a restaurant listing app? User experience? Let’s find out!
I was fifteen when I first saw a digital camera. I was out with my dad for a client visit and one of his customers showed him the newly arrived range of cameras that had just hit the market. It was grey and was made up of sturdy plastic. It had a small lens and […]
I remember the first time I drank paneer soda. It was in front of an old temple in Thanjavur. My dad asked me, “Do you want paneer soda?”. I had no clue about what it was. I trusted my dad and said yes. When the shopkeeper handled me the old glass bottle, I was a […]
Software companies are rapidly evolving. They often make and break their own rules. During the past couple of years, software companies are trying to bring about a trend that could completely change the way we work. They’re moving from cozy, open office workplaces (which was once the trend) to remote work. Companies like Buffer, Zapier, […]
If you’ve been to a restaurant in recent times and thought “How long will they take to bring me a bowl of fried rice?”, you’re not alone. The rise of food delivery startups is overloading restaurants. A restaurant that once served a limited number of customers is now accepting hundreds of orders from food delivery […]
India is a land of commuters. A study shows that an average Indian commuter spends 3-4 hours a daycommuting to work and back home. To kill the boredom during commute, a small portion of them read a book, but a major portion of this crowd resort to music. Before the arrival of internet, this need was […]