Small restaurants don’t offer a great customer experience in return for a 5-star rating or an amazing review on Google or Zomato. They offer a great customer experience because they care.
People aren’t seeing Zomato as a food delivery app. What is the reason behind it? Their image as a restaurant listing app? User experience? Let’s find out!
The eCommerce industry in India that currently has a $50 billion market cap is currently focusing on offering deep discounts and pushing private labels but is not putting enough thought on how to tackle packing waste.
Farmers in Bhutan know how much milk their customers want by the number of miscalls. They then give a missed call to the customer back within 15 minutes; no missed call means no stock.
Cure.fit is great! It is aiming for a $1 billion revenue within the next three years. But, there’s a missing piece in how they designed the customer experience.
It was pretty late that night when I decided to eat somewhere on the way home. Most of the restaurants were shut and the ones that were open had no customers in them. I scanned the road looking for a
Hair loss is really depressing and it puts those affected in a great deal of emotional stress. They start to feel less confident about themselves and often come to a conclusion that their social and romantic life is doomed. But, with the right support system and mental preparedness you can make peace with it.
Most of the previous generation men, who are retired now, achieved everything that is believed necessary for a happy life. When I look into our future, I seriously doubt if we’ll be able to experience what retired people are experiencing today. A lot of conditions favored them when they started their careers.
I was fifteen when I first saw a digital camera. I was out with my dad for a client visit and one of his customers showed him the newly arrived range of cameras that had just hit the market. It
I remember the first time I drank paneer soda. It was in front of an old temple in Thanjavur. My dad asked me, “Do you want paneer soda?”. I had no clue about what it was. I trusted my dad